HomeSafe Dryer Vent Cleaning

Frisco, TX

Get up to five quotes from pros like HomeSafe Dryer Vent Cleaning within hours. Get Quotes

About this pro

How does your service stand out?

PASSION! Although there only a small number of professional dryer vent cleaning companies in North Texas--we, at HomeSafe Dryer Vent Cleaning, feel that we do it better than anyone else. Period. Not only do we specialize in dryer vent cleaning & have all the proper equipment, experience, insurance, professionalism, attitude...etc., but we also earnestly care about the quality of our work and the experience our customers have with us as a whole. We are PASSIONATE about providing a legitimate, value-added service and even more PASSIONATE about providing our service with genuine concern for both our team & our customers.

What do you enjoy about the work you do?

It's always nice to be appreciated, so when "Helping People" becomes your companies motto or mission, a lot of people tend to genuinely appreciate you for really trying to just better their life in some way--big or small. It's such a pleasure to work with people that just live a "how can I help and serve today?" kind of way. Our customers sense our honest intentions and they really appreciate it. That's all we can ask for...and we love it!
{[{ questions.text }]}

Location

Frisco, TX 75034

Background check

Complete

Years in business

8

Number of employees

5

Times hired on robertavanesov.ru

28

Reviews

24 Reviews
  • Scott S. Jun 2, 2017
    Dryer Vent Cleaning
    Verified Review Updated
    Vent hose split 11 months later.
    HomeSafe D. Jun 2, 2017

    Hi Scott. The transition hose (hose in the back of the dryer that connects the actual dryer to the exhaust duct inside the wall) you are referencing is the best hose on the market. I appreciated you sending me the picture of the "split", and like I mentioned, it appears that it was split due to the dryer being pulled out too far without it being disconnect first. We're still happy to send someone out to replace that hose and maybe have the new hose a bit longer so if you need to pull it out further for any reason, you won't have to disconnect the hose and it won't tear. We cut them the length we do because the transition hose should be as short as possible. In any event, we guarantee all of our work and we'd be happy to come out replace the hose and make it as long as you'd like. My apologies for the probable misunderstanding via my text message back to you. I hope you'll let us do whatever we can to make it right. Thanks.

  • Verified Review Original
  • JENNIFER B. Jun 1, 2017
    Dryer Vent Cleaning
    Verified Review
    Justin arrived exactly when he said and got right to work. We just purchased a house and I am not sure that the vent had ever been cleaned out. Justin took pictures and showed me the years of lent that had collected. Then, before I knew it he was showing me the clean vents. Very happy with the service.
  • Daniel C. Apr 28, 2017
    Dryer Vent Installation or Replacement
    Verified Review
    Installer was fast and efficient.
  • Aaron J. Feb 3, 2017
    Dryer Vent Installation or Replacement
    Verified Review
    Dryer Vent
    Smooth and easy experience. Got dryer vent cleaned and replaced along with new roof vent.
  • Leslie W. Dec 14, 2016
    Dryer Vent Cleaning
    Verified Review
    Excellent Cleaning and Professionalism!
    HomeSafe did an EXCELLENT job cleaning our dryer vent! We have a 14 year old home and, in all likelihood, the dryer vent had never been cleaned by the previous homeowners. The "before" pictures taken by our technician, Justin, revealed that our dryer vent was extremely clogged which explains why our nearly new dryer was struggling to completely dry heavier loads of towels and bed linens. I was absolutely amazed by how spotlessly clean our vent was in the "after" pictures. The entire staff was extremely professional from start to finish. They happily provided proof of insurance per my request and had a quick turnaround with the pictures. Justin even nailed down a few rows of shingles on our roof that had come loose. I highly recommend HomeSafe Dryer Vent Cleaning!
  • Christina T. Nov 25, 2016
    Dryer Vent Installation or Replacement
    Verified Review
    Efficient and affordable
    Jarrett was great and extremely helpful, thank you so much!
  • Andrew B. Sep 14, 2016
    Dryer Vent Installation or Replacement
    Verified Review
    Top Notch Dryer Vent Company
    We had a great experience with this company. We just bought a home and wanted to make sure our dryer situation was professionally set up. HomeSafe Dryer Vent Cleaning responded quickly, did the job efficiently, and were friendly throughout the process. They were open, honest, and fair with pricing and did not try to oversell us on more than we needed. Our washer and dryer are humming right along now and I will be trusting this company with any future dryer needs I have.
  • Deborah R. Aug 24, 2016
    Dryer Vent Cleaning
    Verified Review
    They were very prompt and helpful. I give them very good marks!
  • Bob M. Aug 18, 2016
    Dryer Vent Installation or Replacement
    Verified Review
    They replaced a dryer vent line that was installed improperly. They used high quality materials and the technician was very experienced and completed the job in a couple hours. The cost was $686.00, which was a lot more than I was expecting, but it did involve installing a new roof vent.
  • Luis M. Aug 13, 2016
    Dryer Vent Installation or Replacement
    Verified Review
    Great Job on time and professional
  • Ellen B. Jul 30, 2016
    Duct and Vent Cleaning
    Verified Review
    They stuck with the job until it was completed. The first technician they sent out did not have an adequate ladder to reach the vent, so another came out and was able to complete the job. Very professional. Highly recommend!
  • Vicki K. May 10, 2016
    Duct and Vent Cleaning
    Verified Review
    The job was to clean my dryer vent. I had the technician also clean the lint out of my dryer, put a better vent hood on the roof, change the connector between the dryer and walk, and replace my washer hoses. Ryan took multiple photos before discussing what I wanted and was very professional. He did a great job and cleaned up after he was through. I would definitely recommend this company!
  • CS C. May 7, 2016
    Dryer Vent Cleaning
    Verified Review
    Justin was thorough and efficient. He worked to ensure there were no problems and took the time to explain issues encountered.
  • Joy M. Apr 10, 2016
    Duct and Vent Cleaning
    Verified Review
    Clay & Jarrett with HomeSafe were extremely prompt and professional. They definitely knew what they were doing (and didn't make us feel bad at all about our vents not EVER being cleaned before…in the 13 years we've owned the house!) Highly recommended!
  • Kim D. Dec 19, 2015
    Duct and Vent Cleaning
    Verified Review
    Jacob and his crew are top notch! He called me back right away, and totally understood what my issue was. He was able to work me in on a Saturday, and his technician was here 3 hrs later! He fully explained what our problem was, showed us pictures, explained our options. He was very understanding and did not do a high pressure sales job. He was very thorough, and cleaned the vent till it was shiny! Our dryer is running perfectly now--better than it has in a couple years. A great value that has added years of life to our dryer, and made me feel a lot safer in my home, knowing that it is clear of lint and possible hazards! I *highly* recommend this company! Kim D.
  • Carlos R. Dec 14, 2015
    Duct and Vent Cleaning
    Verified Review
    Dryer booster fan sounded like an air compressor when turned on. They were able to secure the fan properly and cleaned it out. When they were finished, you could hardly tell the fan was even there, super quiet. Great job.
  • Arvind R. Oct 14, 2015
    Duct and Vent Cleaning
    Verified Review
  • Dennis T. Jul 29, 2015
    Duct and Vent Cleaning
    Verified Review
    They delivered what they promised. I was having problems with my dryer and vent and called them. They sent a representative over and he (Justin) took pictures, told me what was wrong, and gave me an estimate to fix it. I gave them the authorization and Justin took out the old duct from my wall, put in a new 4 inch, changed an angle vent, and put a new vent on the roof. Justin is a real professional and he took his time to do a quality job. I would highly recommend them. Justin is outstanding.
  • Ron D. Mar 27, 2015
    Duct and Vent Cleaning
    Verified Review
    Very prompt, dressed professionally, adjusted their price quote as (downward!) as the job progressed and explained the reasoning. They finished in the time frame they said and were pleasant to deal with the entire time. I will use Homesafe again!
  • Kurt R. Feb 27, 2015
    There are a lot of people who say they offer this service. But I was flabbergasted when I found out how ripped off we'd been by the previous "dryer vent cleaner". The other guys blew some air through the tube and ended up leaving it 90% clogged. When Jacob from HomeSafe showed me how dirty our vents were, especially on the roof where the other service didn't even bother to go, I just couldn't believe it. When HomeSafe left, the duct was 100% clean (and shiny!) from the roof to the inlet in our laundry room. This service does the WHOLE job. Thanks, Jacob! I put some before and after pictures here - http://s1014.photobucket.com/user/undergrr/library/HomeSafe?sort=9&page=1
  • Louis S. Jun 19, 2013
    I am very impressed with work that was rendered during HomeSafe's visit to my home. They were very efficient and thorough. I will definitely use them again and recommend them to others.
  • Bob D. Apr 13, 2013
    Jacob was great. He took the time to explain everything he was doing. The before and after pictures were very informative (and a bit disturbing with how much lint was clogging the vent). The rate was very reasonable especially considering our dryer now works like it did when it was new.
  • Chris L. Jan 19, 2013
    Jacob was very professional and did an expert job cleaning out our dryer vent. I wanted a company that specializes in doing this versus other companies that offer many services. Our dryer vent was such a mess as it has been developing over the many years we have owned the house. I would recommend HomeSafe Dryer Vent Cleaning to anyone!! Our dryer now dries laundry in almost half the time it took before the vent was cleaned.
  • Marnie C. Sep 20, 2012
    Who knew you are supposed to have your dryer vent cleaned periodically? Not me! My old dryer broke so I got a brand new dryer and it didn’t work properly either. The repair man said I needed to have my dryer vent cleaned. Apparently, that's why my old dryer broke. HomeSafe did a great job! I can't believe how much lint he pulled out of my vent. My house is only 9 years old. Jacob, the owner, even came to my home after hours so I wouldn't have to miss work. He was very professional and courteous. It took him over 2 hours to get it all cleaned out. He was very thorough. I think the rate was extremely reasonable, especially for how much time he spent at my house. He didn't even charge me extra for being there after hours. I expected to pay more for the service I received. My dryer is working great now. I would definitely recommend HomeSafe!

Q&A

Do you have a standard pricing system for your service? If so, please share the details here.
Although the average Dryer Vent Cleaning job will only cost $120-$180 (depending on: ease of access--to both the vent's initiation & termination, length & complexity of the vent system) there are several things that will incur addition cost(s): 1. Rodent or Bird and/or Nest Removal 2. Minor Vent/Duct Repair 3. Transition Hose Replacement (more efficient hose) 4. New Termination Hood (including installation) 5. Helpful Related Products (e.g., LintAlert, DryerBox)
What types of customers have you worked with?
Residential, Commercial (i.e., Hair Salons, Tanning Salons, Fitness Centers, Pet Groomers...etc.), HOA's, Apartment and Condo Complex's
What advice would you give a customer looking to hire a provider in your area of work?
Hundreds or different service companies advertise, "Dryer Vent Cleaning" - but most of these service companies specialize in something completely different, so few have the proper equipment, ability or know-how to really clean your entire dryer vent system. When choosing a service provider for any type of work in your home, choose a specialized professional that can show you their proof of insurance coverage (& license, if applicable) and that will GUARANTEE their work. As with most things in Life, you get what you pay for. Most dryer vent cleaning job take between an hour and two hours to complete (when done properly). So, if the price sounds too good to be true...it probably isn't worth the risk.
What questions should customers think through before talking to professionals about their project?
1.) Do they SPECIALIZE in whatever work you are requesting or are they just a "Jack-of-all-trades" kind of company? 2.) Do they GUARANTEE ALL OF THEIR WORK?...If so, always ask: "How?" (You can get a good 'feel' for the competency of a company if they can describe, in detail, their processes and procedures for what they do and how they do it). 3.) Are they FULLY-INSURED? (Accidents happen all the time; don't assume any personal risk from any contractor/service provider just to save a few dollars.) 4.) If their work is hidden from plain view, ask them if they can provide "PROOF" (in the form of pictures or videos). Quality "Before" & "After" pictures are worth more than just a 'Thousand Words'...they can provide you with PEACE OF MIND.